Arcola Health and Rehabilitation Center

About Arcola Health and Rehabilitation Center

Our center provides a variety of personalized care services to help make your stay as comfortable as possible. Call us or schedule a virtual tour to discuss what else we can do to meet your healthcare needs.

Language Assistance Services are available to individuals with limited English proficiency, upon request.

It is our goal to keep our residents, families and community informed regarding how we are doing during the Coronavirus or COVID-19 pandemic and about the steps we are taking to keep our residents and staff safe from the spread of the virus. These are difficult times for all of us and open communication helps to assure that everyone is aware of what is happening in our center.

We continue to remain diligent about our infection control practices, which includes screening all staff each shift as well as essential health care personnel each visit for signs and symptoms of respiratory illness as directed by the Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid Services (CMS). We are practicing social distancing, using appropriate personal protective equipment (PPE) and maintaining proper hand hygiene and cough etiquette. We continue to follow guidance from the CDC, CMS and state and local health departments.

As we prepare to reopen to visitors, we will strictly follow State and local guidance and will do so cautiously and safely. We appreciate your patience. We know it has been a challenging number of months. We look forward to seeing you soon and appreciate your trust as we care for our residents.

Again, thanks for your continued support.

Cumulative Reporting History

We appreciate our staff, our medical director and other health care providers for all of their efforts and hard work as we continue to fight to combat COVID-19. Since the beginning of this pandemic we have had a total of 26 resident(s) and 7 staff member(s) who have tested positive for COVID-19. 

Within the past 72 hours we have not had at least three staff members or residents that have had a new onset of respiratory symptoms.

We are pleased to announce that 7 resident(s) have recovered from the virus at our Center.

We appreciate our staff, our medical director and other health care providers for all of their efforts and hard work as we continue to fight COVID-19.

Please note, any data presented is based on combined cases to date. Additionally, figures are updated and published daily by 5 pm (est), utilizing data submitted from the previous day.

4.3/5
4.3 /5
226 Reviews

Our patients, residents and their families regularly tell us how we're doing in our annual and discharge surveys. Their survey scores are combined to generate the average customer service rating you see here. Survey results are also used in our center's quality improvement meetings to help us improve care and better meet and exceed our customers' expectations.

Here is what some of our customers are also saying on social media. To learn more, request a tour or contact our center today.

4.9/5
4.9 /5
39 Reviews

Google
5.0/5
Jan 18, 2020
Google Arcola Health and Rehabilitation Center
This facility has a great staff ! Very professional and friendly towards the patients and their families !
Google
5.0/5
Jan 16, 2020
Google Arcola Health and Rehabilitation Center
This facility is absolutely amazing! The time and care they provide for patients and families is truly exceptional! I was particularly impressed with the care and commitment demonstrated by the staff specifically one staff, i believe she is the social services director. She was very attentive and knowledgeable. I would very much recommend this facility to anyone looking for top-notch care and good quality service!
Google
5.0/5
Jan 16, 2020
Google Arcola Health and Rehabilitation Center
Amazing service to clients providing compassionate care.
Google
5.0/5
Jan 16, 2020
Google Arcola Health and Rehabilitation Center
My experience was beyond my belief. The staff provided excellent, professional, and courteous care. The social service director answered in a timely manner and was extremely helpful. I would recommend this facility to anyone.
Google
5.0/5
Jan 10, 2020
Google Arcola Health and Rehabilitation Center
My Grandmother was at this facility for short term rehabilitation, they took outstanding care of her during her stint, the healthcare professionals there are very knowledgeable and they way in which they communicated to us was great. My grandmother felt like this was a first rate facility. Their leadership in the building was amazing.

Arcola