Windsor Healthcare Center

About Windsor Healthcare Center

Our center provides a variety of personalized care services to help make your stay as comfortable as possible. Call us or schedule a virtual tour to discuss what else we can do to meet your healthcare needs.

Language Assistance Services are available to individuals with limited English proficiency, upon request.

It is our goal to keep our residents, families and community informed regarding how we are doing during the Coronavirus or COVID-19 pandemic and about the steps we are taking to keep our residents and staff safe from the spread of the virus. These are difficult times for all of us and open communication helps to assure that everyone is aware of what is happening in our center.

This center is currently COVID-free, meaning we do not have active cases of COVID-19 at the center.

We continue to remain diligent about our infection control practices, which includes screening all staff each shift as well as essential health care personnel each visit for signs and symptoms of respiratory illness as directed by the Centers for Disease Control (CDC) and the Centers for Medicare and Medicaid Services (CMS).  We are practicing social distancing, using appropriate personal protective equipment (PPE) and maintaining proper hand hygiene and cough etiquette.  We continue to follow guidance from the CDC, CMS and state and local health departments.

We know it has been a challenging number of months. We look forward to seeing you soon and appreciate your trust as we care for our residents.

Again, thanks for your continued support.

Current COVID-19 Status

We are currently COVID-free.

Cumulative Reporting History

We appreciate our staff, our medical director and other health care providers for all of their efforts and hard work as we continue to fight COVID-19. Since the beginning of this pandemic we have had a total of 0 resident(s) and 0 staff member(s) who have tested positive for COVID-19. 

We have not had three or more residents and/or staff with a new onset of respiratory symptoms within the past 72 hours.

Please note, any data presented is based on combined cases to date. Additionally, figures are updated and published daily by 5 pm (est), utilizing data submitted from the previous day.

4.5/5
4.5 /5
396 Reviews

Our patients, residents and their families regularly tell us how we're doing in our annual and discharge surveys. Their survey scores are combined to generate the average customer service rating you see here. Survey results are also used in our center's quality improvement meetings to help us improve care and better meet and exceed our customers' expectations.

Here is what some of our customers are also saying on social media. To learn more, request a tour or contact our center today.

4.8/5
4.8 /5
12 Reviews

Google
5.0/5
Jun 4, 2019
Google Windsor Healthcare Center
Excellent survey! Congratulations to all of your staff and administration for your hard work and care for residents!
Google
5.0/5
May 9, 2019
Google Windsor Healthcare Center
Windsor Health Care Center is a phenomenal community for those with dementia. The memory care units provide outstanding care. The facility is old but clean. The staff is above board and always friendly from management to front line staff. I would highly recommend this facility.
Caring
4.0/5
Apr 30, 2019
Caring Windsor Healthcare Center
My mother is currently a resident in the memory care wing. The rooms are large and bright and the staff is wonderful, kind and loving to the residents! My mother is very content! The facilities are neat and clean.
Google
5.0/5
Apr 25, 2019
Google Windsor Healthcare Center
I love the care that my mother gets at Windsor Healthcare Center! The Memory Care Unit is small and personable, Natasha, Cece, Jewel, Stacey, and a few more that fill-in are all so kind, helpful and consistent with the elders and their family members. I wanted to give my mother something pretty to look at in her room. I found a beautiful shower curtain that I wanted to hang as a room divider. I knew there would be an issue with the shower curtain not being Fire Retardant, I asked the Social Worker, Kyla, and she took me to the Director of Laundry, then the Maintenance Director, and then the Administrator got involved, within minutes they all discussed what could be done, figure out a resolution and had the shower curtain sprayed with a Fire Retardant and promptly had it hung in my mothers room. I was so impressed that so many people were willing to help me and followed through quickly. Everyone I have dealt with is very friendly and helpful. I have recommended Windsor Healthcare Center to my friends and anyone who needs a home for their aging parents.
Google
5.0/5
Apr 23, 2019
Google Windsor Healthcare Center
My mother has been here for 8 months and we are very pleased with the care she has received. Everyone is patient, kind and willing to help with whatever we need. Would recommend. Susan

Windsor